Privacy Policy

At Refuge Ministries, accessible from refugeministries.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Refuge Ministries and how we use it.

Refuge Ministries is an independent 501(c)(3) nonprofit organization. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Last updated October 11, 2026.

What we collect, and why

We collect personal information only when you choose to give it to us through a form on this website:

Sending us a note. Your message, your name, and the one way you tell us is safe to reach you. We use it only to respond to you.
Signing up to open our recordings and handouts. Your name, your email address and which resource you asked for. We use it to send you our newsletter and our free guide. You can unsubscribe at any time.
Asking about a seminar, training or the Refuge Academy. Your organization, your name, your email address, your phone number and anything you add. We use it to answer your request.
Giving a donation. Donations are handled by Zeffy, a donation platform, which collects your payment details. We do not see or store your card number.

We do not sell your personal information, and we do not give it to anyone for their own marketing.

Cookies and what this website stores on your device

This website does not use advertising or analytics cookies, and it does not track you across other websites.

The website itself sets no cookies. It stores one small item in your browser, and only after you sign up to open our resources: a marker that remembers you have signed up, so that you are not asked again on that device. It does not contain your email address or anything else about you, and clearing your browser's site data removes it.

Two pages load content from other services:

Donate. The donation form is provided by Zeffy and loads from zeffy.com. Zeffy and its security provider set the cookies needed to run the form safely. Zeffy's own privacy policy applies to that form.
Contact and locations. The map loads its images from OpenStreetMap, which receives your internet address in order to send them. It sets no cookies.

Services that handle information for us

Netlify hosts this website and receives the forms you send.
Amazon Web Services stores and delivers our recordings and documents.
Zeffy processes donations.
Our email service sends the newsletter, if you sign up for it.

These services operate in the United States and Canada, so your information is processed there.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Refuge Ministries legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

Refuge Ministries needs to perform a contract with you
You have given Refuge Ministries permission to do so
Processing your personal information is in Refuge Ministries legitimate interests
Refuge Ministries needs to comply with the law

Refuge Ministries will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability
The right to withdraw consent

Log Files

Like most websites, our hosting provider keeps standard server logs. These can include internet protocol (IP) addresses, browser type, the date and time, and the pages requested. They are used only to keep the website running and secure, and we do not combine them with any other information about you.

Third-Party Privacy Policies

Refuge Ministries' Privacy Policy does not apply to other websites or to the services named above. We advise you to consult their privacy policies for more detailed information about their practices and your choices.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Refuge Ministries does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Refuge Ministries. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.